R1, an end-to-end provider of revenue cycle solutions in the healthcare sector, opened its offices in the Philippines located at the Bonifacio Global City. R1 said the choice of the Philippines as […]
Healthcare BPO R1 opens office in PH
Cisco supports IT-BPM sector’s shift to hybrid work setup
Technology solutions company Cisco expressed its support to sectors who are keen on adopting a hybrid work setup. The Information Technology-Business Process Management (IT-BPM) industry, an essential sector to the Philippine economy, […]
CCAP to hold annual conference to boost contact center industry
Members of the Contact Center Association of the Philippines (CCAP) are confident that despite the stricter measures to combat COVID-19, which forced temporary closures of certain establishments, the industry will continue to […]
Experts see pandemic accelerating adoption of AI solutions in customer service
Experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis. “I think everyone will be pushed to go […]
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