Enterprise tech news and intelligence in the Philippines
PLDT Enterprise, the corporate arm of PLDT Inc., has reaffirmed its commitment to the Philippine contact center sector through its continued partnership with the Contact Center Association of the Philippines…
The Philippine IT-BPM sector expects to increase 257,000 full-time employees (FTEs) to the workforce and boost its revenues to about $5.9 billion by the end of 2023, according to the…
After the announcement of a rebranding from Legato Health Technologies Philippines Inc., Carelon Global Solutions (Carelon) is focusing its efforts on strengthening its operations in servicing the US market. The…
According to the IT and Business Process Association of the Philippines (IBPAP), the IT-BPM industry has the potential to nearly double in size as its annual revenue is likely to…
R1, an end-to-end provider of revenue cycle solutions in the healthcare sector, opened its offices in the Philippines located at the Bonifacio Global City. R1 said the choice of the…
Technology solutions company Cisco expressed its support to sectors who are keen on adopting a hybrid work setup. The Information Technology-Business Process Management (IT-BPM) industry, an essential sector to the…
Members of the Contact Center Association of the Philippines (CCAP) are confident that despite the stricter measures to combat COVID-19, which forced temporary closures of certain establishments, the industry will…
Experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis. “I think everyone will be pushed…
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