Carelon Global Solutions Philippines, formerly Legato Health Technologies Philippines, has appointed Nicolai “Nicki” Agcaoili as its new chief country executive, after more than a year after its rebranding.
Agcaoili, who previously served as the chief strategy and planning officer, expressed his commitment to sustaining the company’s trajectory of growth and innovation while emphasizing empowerment within the organization.
Agcaoili succeeds Nora Terrado, who led the company for five years before stepping down in April. Under Terrado’s leadership, Carelon Global Solutions Philippines emerged as a key player in the country’s information technology and business process management sector.
“What sets Carelon Global Solutions Philippines apart is genuine and holistic care,” Agcaoili said. “We believe that whatever we do for our customers and stakeholders, we must also do for our employees, and it starts with care. If we care about them, we go the extra mile to help them. Everything we do is rooted in our care for our people and the people we serve.”
The company’s transition to Carelon Global Solutions Philippines in 2023 signaled a renewed focus on enhancing operational processes for health plans and providers. With a workforce that has grown to over 9,000 employees and expanded capabilities, Carelon Global Solutions Philippines has become a driving force in the healthcare information and management services industry.
The healthcare information and management services sector, of which Carelon Global Solutions is a part, focuses on nurturing the Filipino workforce, the company aims to maximize industry growth and solidify its position as a leader in healthcare BPO services.
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