Grab reaffirms commitment to partners’ welfare

Grab Philippines, in celebration of Buwan ng Tagapaghatid, reaffirms its commitment to the welfare and empowerment of its driver- and delivery partners. This annual event honors the dedication of these partners who play an important role in providing safe, reliable, and convenient services to passengers and consumers.

MagPasa-Salamat: A Tap of Gratitude

During Buwan ng Tagapaghatid, Grab encourages its superapp users to express appreciation for its partners’ efforts through the MagPasa-Salamat campaign. Users can easily show gratitude through tipping, a gesture seamlessly integrated into the Grab app. All tips go directly to the partners, and Grab enhances this experience with Tip Matching, doubling the tips given by consumers. The recent Tip Matching Day saw a 36% increase in total tips received by partners.

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Rating: Feedback for Excellence

The Grab platform emphasizes feedback mechanisms for continuous service improvement. Users are urged to rate their experiences and provide comments, fostering a culture of recognition and improvement.

Food For Your Driver: Sharing a Meal

The ‘Food For Your Driver’ feature on GrabFood allows consumers to order meals for both themselves and their drivers from select restaurants, fostering a sense of appreciation. Popular food chains participate in this initiative.

Buwan ng Tagapaghatid Specials

During this celebration, Grab partners with Seattle’s Best and Kenny Rogers, offering complimentary items for delivery-partners based on specific order values on GrabFood.

GrabAsenso: Supporting Partner Welfare

The GrabAsenso campaign, launched ahead of Buwan ng Tagapaghatid 2023, aims to drive sustainable growth across five pillars. It focuses on creating livelihood opportunities, ensuring competitive earnings, providing robust insurance, and collaborating with social protection agencies for partners’ welfare. Grab offers accessible micro-financing products and partnerships with ancillary businesses to reduce operational expenses.

Pit Stops for Partners

In November, Grab collaborates with Seaoil, Caltex, and Shell, transforming select branches into Buwan ng Tagapaghatid Pit Stops. These locations offer exclusive deals on fuel and gear oil, games, and prizes for Grab partners in key cities.

Grab’s initiatives during Buwan ng Tagapaghatid underscore its dedication to partner welfare, fostering a mutually beneficial ecosystem that values and supports its invaluable driver- and delivery-partners.