Twilio: APAC retailers look to AI, human agents to strengthen customer loyalty
About 27% of companies in the Asia Pacific region are turning to conversational artificial intelligence (AI) to strengthen customer loyalty, while 22% are increasing support from human agents, according to…
World Aquatics taps Alibaba Cloud as exclusive cloud supplier
World Aquatics has named Alibaba Cloud, the cloud unit of Alibaba Group, as its Global Exclusive Cloud Supplier in a partnership aimed at supporting the federation’s digital transformation. For the…
FedEx launches import tool to simplify cross-border trade in PH
Federal Express Corp. (FedEx) has launched the FedEx Import Tool in the Philippines to help businesses manage the growing challenges of international trade. The digital platform provides importers with a…
RCBC launches Tap-to-Phone to empower small businesses
Rizal Commercial Banking Corp. (RCBC) has introduced its Tap-to-Phone payment solution to support micro, small, and medium enterprises (MSMEs) in the Philippines. The feature turns any NFC-enabled Android smartphone into…
POCO launches new devices and fan activities at POCO Carnival 2025
POCO has brought back its annual festival, POCO Carnival 2025, which runs from Aug. 13 to 27 under the theme “Ride Bold, Win Loud.” The celebration features new product launches,…
iFFALCON unveils new U Series smart TVs
iFFALCON, a brand under TCL Technology Group, has launched its new U Series Smart TV lineup, offering features aimed at gamers, movie enthusiasts, and sports fans. The brand introduced the…
Home Credit, SM Appliance Center launch Grand Pay Hulugan promo
Home Credit Philippines, a consumer finance company, has partnered again with SM Appliance Center to launch the Grand Pay Hulugan promo, offering installment plans and deals for Filipino consumers. The…
Lenovo expands collaboration with DreamWorks Animation to power film production
DreamWorks Animation has named Lenovo as its preferred provider of compute services, workstations, and solutions, expanding a long-term collaboration aimed at supporting the studio’s film production needs. The partnership combines…
Epson unveils WorkForce DS-1730 and DS-1760WN A4 scanners for businesses
Epson has introduced its latest A4 document scanners, the WorkForce DS-1730 and DS-1760WN, designed to help businesses improve efficiency with faster and more flexible scanning solutions. Both models can scan…
Vertiv names Jordan Koh to lead enterprise sales in Asia’s emerging markets
Vertiv, a provider of digital infrastructure and continuity solutions, has appointed Jordan Koh as senior director for enterprise sales in emerging markets for Asia. Koh will lead the company’s enterprise…
Samsung unveils Vision AI-powered monitors for gaming and productivity
Samsung introduced its latest Smart, ViewFinity, and Odyssey monitors equipped with Vision AI during the “Redefine Vision AI: Samsung One Monitor Launch” in partnership with PC Express on Aug. 12…
NAST PHL urges government to strengthen quality infrastructure to boost exports
The National Academy of Science and Technology Philippines (NAST PHL) has called on the government to prioritize the strengthening of the country’s National Quality Infrastructure (NQI) system, saying it plays…
LGUs use PLDT-Smart Ligtas Kit to boost disaster response
Local government units (LGUs) are improving their emergency communication and disaster response with the help of the PLDT-Smart Ligtas Kit, a portable tool designed to address communication gaps in disaster…
Smart tests disaggregated optical transport network in PH
PLDT Inc., through its wireless arm Smart Communications Inc., has tested optical transport network (OTN) disaggregation technology at the PLDT-Smart Technolab in Makati, making it the first trial of its…
Converge highlights technology solutions at 2025 National Retail Conference & Expo
Converge Global Business, the corporate and large enterprise arm of broadband and technology provider Converge ICT Solutions Inc., showcased its technology solutions at the 2025 Philippine Retailers Association National Retail…
Review: Fit in style with a smarter, sleeker Xiaomi Smart Band 10
I’ve been using the Xiaomi Smart Band 10 for the past couple of weeks, and I’m beginning to understand why Xiaomi is trying to position this wearable as more than…
POCO M7 will be available starting Aug. 18
POCO has officially launched the POCO M7 in the Philippines, offering a smartphone built for entertainment, long battery life, and practical features at an affordable price. “POCO M7 blends affordable…
PH comes second in Asia for leaked gaming logins
Cybersecurity company Kaspersky reported that the Philippines ranked second in Asia Pacific (APAC) for compromised gaming accounts in 2024, with around 93,000 leaked login-password pairs. Thailand had the highest number…
LBC Express returns to profit in first half of 2025 after net loss last year
LBC Express Holdings Inc. reported a net income of ₱181.3 million for the first half of 2025, reversing the ₱190.9 million net loss recorded in the same period last year.…
TP works with Comelec to bring voter registration to employees
Teleperformance (TP), a global provider of digital business services, has partnered with the Commission on Elections (Comelec) to support the Special Register Anywhere Program (SRAP). The company hosted an on-site…
Huawei Pura 80 Ultra tops DXOMARK with highest-ever camera score
Huawei has secured the top spot in DXOMARK’s camera rankings, with its newly launched Huawei Pura 80 Ultra earning an overall score of 175, the highest recorded by the testing…
Lockheed Martin expands industrial collaboration for PH’s fighter jet program
American defense company Lockheed Martin has expanded its industrial collaboration offer for the Philippines as part of its F-16 Block 70 proposal for the country’s Multi Role Fighter program. The…
‘Wednesday’ highlights lessons on friendship
Netflix’s “Wednesday,” now streaming its second season, offers more than mystery and supernatural adventures. It also delivers meaningful lessons about friendship, as shown through the bond between Wednesday Addams and…
Cybersecurity in the age of AI: Where resilience must be built in, not bolted on
By Kenneth Lai, Area Vice President, ASEAN, Cloudflare As technology continues to advance at breakneck speed, so are the cyber threats that accompany it. To help organizations understand digital threats…
BSP orders e-wallets to cut links to online gambling sites within 48 hours
The Bangko Sentral ng Pilipinas (BSP) has directed e-wallet platforms to remove links to online gambling sites within 48 hours, following the government’s request for gambling operators to take down…
Growing use of Shadow AI in workplaces sparks security concerns
Many professionals and office workers now rely on artificial intelligence (AI) to perform certain tasks. While many companies encourage employees to use AI to boost productivity, some staff turn to…
Honor Philippines highlights 3-year growth at regional summit
Since its market re-entry in August 2022, Honor Philippines has expanded its presence through strategic product launches, partnerships, and a focus on understanding local consumers. The company presented its progress…
CIBI cites stronger data compliance in push for financial inclusion
Inadequate data remains a barrier for businesses, especially small enterprises, to secure loans needed to start or expand their operations. CIBI, a private credit bureau, highlighted recent improvements in data…
PLDT Enterprise becomes first authorized Starlink reseller in the Philippines
PLDT Enterprise, the corporate arm of PLDT, has been named the first and only telecommunications unit in the Philippines authorized to resell Starlink, offering high-speed satellite internet to remote areas…
SEC cautions public against unregistered crypto platforms
The Securities and Exchange Commission (SEC) has warned the public against using online platforms that provide crypto-asset services without a license from the Commission. In an advisory, the SEC’s Enforcement…
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