Execs meet as agentic AI adoption in PH hits 76%
Xenai Digital, Salesforce Partner of the Year 2025, is gathering Philippine business leaders to focus on one question: How fast companies can turn interest in agentic AI into real results.…
Philippine startups get access to Salesforce services and solutions
Salesforce, an artificial intelligence customer relationship management (AI CRM) company, has launched the Salesforce Startup Program in the Philippines to support local startups. The program gives Philippine startups access to…
Salesforce makes new Slackbot available for enterprise users
Software company Salesforce has announced the general availability of a redesigned Slackbot, viewing it as a built-in work assistant inside Slack for business users. Salesforce acquired Slack in July 2021…
Salesforce integrates Agentforce Sales with ChatGPT
Salesforce has integrated its Agentforce Sales tool with ChatGPT, allowing sales teams to access customer data, review deals, and complete tasks directly within the ChatGPT interface. It aims to reduce…
Salesforce names Paul Carvouni as ASEAN head
Salesforce has appointed Paul Carvouni as senior vice president and general manager for ASEAN. Carvouni will lead Salesforce’s growth strategy in the region and oversee sales and operations. He will…
Salesforce: Agentic AI may reshape Philippine businesses
Salesforce, a cloud‑based technology company best known for its customer relationship management (CRM) software, sees the growing role of agentic artificial intelligence (AI) in business operations. In its 2026 predictions…
Salesforce sets Agentic Enterprise as next phase of AI adoption
Cloud company Salesforce is moving fully into what it calls the “Agentic Enterprise,” a model where artificial intelligence (AI) does not just assist workers but can take actions, work alongside…
Salesforce launches Agentforce 360 to support employees with AI tools
Salesforce, a global customer relationship management (CRM) solutions provider, has announced the general availability of Agentforce 360, a new platform that uses artificial intelligence (AI) to help businesses improve operations…
Salesforce expands AI partnerships with OpenAI, Google, AWS, Stripe, Anthropic
Cloud software company Salesforce announced expanded partnerships with OpenAI, Google, AWS, Stripe, and Anthropic during its annual Dreamforce 2025. “We’re witnessing the most transformative tech shift since the internet: the…
Salesforce updates Agentforce to boost compliance, security
Cloud-based software company Salesforce has expanded its Agentforce capabilities to help organizations proactively address cyber threats and automate compliance processes within its Security Center and Privacy Center. The new features…
Globe Business eases workload by 34% with Salesforce AI
Salesforce, an AI customer relationship management (CRM) provider, announced that Globe Business, the enterprise arm of Globe Telecom Inc., is using Salesforce’s unified platform to enhance its customer experience operations.…
IDC: AI platforms help Asian businesses expand enterprise adoption
A new report from market intelligence firm International Data Corp. (IDC) found that businesses in Asia-Pacific (APAC) are leaning toward platform-based approaches to artificial intelligence (AI) as they aim to…
Maxicare taps Salesforce Agentforce to streamline dental care processes
Salesforce, an AI CRM provider, said Maxicare Healthcare Corp., one of the Philippines’ leading health maintenance organizations (HMO), has adopted Agentforce in Service Cloud to improve its dental care services.…
Salesforce rolls out Agentforce 3 to improve AI agent scaling
Salesforce, an AI-powered customer relationship management platform, has launched Agentforce 3, an updated version of its digital labor platform that helps businesses scale their AI agents more effectively. Salesforce said…
Alibaba Cloud invests $60M to boost AI adoption through partners
Alibaba Cloud, the cloud computing arm of Alibaba Group, announced it will invest more than $60 million in the next fiscal year to strengthen its partner network and accelerate the…
Worldwide enterprise applications revenue grew 4.1% in 2020 — IDC
The latest data from the industry analyst International Data Corp. (IDC) illustrates the rapid pace of digital transformation among organizations amid the COVID-19 pandemic. According to the new report, the…
Salesforce announces inaugural Asean Developer Challenge
Salesforce, the global leader in CRM, has announced its inaugural Asean Developer Challenge, aimed at uncovering Salesforce developer talent in the region. Running from Sept. 1 to Oct. 27, 2021,…
Worldwide public cloud services market revenue totaled $312 billion in 2020
Public cloud services proved to be a critical necessity at the onset of the pandemic as organizations either started or accelerated their digital transformation. As the International Data Corp. (IDC)…
ePLDT rolls out Salesforce Commerce Cloud in PH
As e-commerce experienced massive growth the past year and carrying it over up to 2021, ePLDT, the ICT arm of PLDT Enterprise, is bringing Salesforce Commerce Cloud to the Philippines.…
Rimini Street now an approved supplier on New Zealand Government Marketplace
Rimini Street Inc. (Rimini Street), a global provider of enterprise software products and services, has announced it has become an approved supplier on the New Zealand Government Marketplace through a…
Salesforce to acquire messaging platform Slack for $27.7B
For $27.7 billion — a combination of cash and shares — CRM global firm Salesforce is set to acquire enterprise communications platform Slack. The marriage of the two companies is…
PH cloud service provider IPC earns Salesforce Gold Consulting Partner status
IPC (IP Converge Data Services Inc.) has recently been appointed as a Gold Consulting Partner of Salesforce, an international cloud-based software company that also provides Customer Relationship Management (CRM) platform.…
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