To drive digital customer engagement strategy, CIMB Bank Philippines (CIMB) teams up with MoEngage, a San Francisco-based customer analytics and engagement platform. CIMB will leverage MoEngage’s platform to enable seamless, multi-channel engagement […]
Cloud communications platform Infobip recently launched Moments, an omnichannel customer engagement hub that would enable businesses to have a better understanding and respond more effectively to customers. The COVID-19 pandemic brought more […]
Aptos, a retail technology solutions firm, announced that The SM Store, the largest department store chain in the Philippines, will deploy Aptos Merchandise Financial Planning to optimize its omnichannel merchandising strategies. The […]
Global cloud communications company Infobip is now making its contact center solution called Conversations available so businesses can integrate communications channels for better customer experiences. Conversations is the scalable digital cloud contact […]
In the research “The Omnichannel Imperative: The State of Enterprise Readiness in Southeast Asia,” reveals in terms of near-term marketing priorities, the top two focus areas for businesses are real-time marketing (65%) […]
The rise of e-commerce has encouraged growth in retail and opens up more opportunities for businesses whether large, small, or medium organizations. However, not everyone has seen the potential of maximizing the […]
