Consumers still prefer human support over chatbots — Infobip
While more and more organizations are using automation to simplify business processes, a study by Infobip saw that a significant number of customers still prefer to talk to human beings…
APAC organizations recognize importance of privacy in business operations — Cisco
A majority of respondents in the Asia Pacific (APAC) recognize the value of privacy in business operations. This is one of the findings of Cisco’s 2022 Data Privacy Benchmark Study,…
Uniphore secures $400 million in Series E funding round
Uniphore, a company that offers conversational automation, secured $400 million in its Series E funding round and raises the company’s valuation to $2.5 billion. The funding round is led by…
RLC Residences gives sneak peek of smart home features
From mobile phones to home appliances, everything has definitely become smarter, making lives more convenient. Even houses nowadays have become equipped with technology as more people ride the rising trend…
Aimazing partners with M2Cash to launch O2O retail tech in PH
Aimazing, a retail data platform for mall management, has announced its partnership with M2Cash, an IT consulting and O2O (online-to-offline) marketing company, to enable malls and retailers to digitalize their…
New book explores value of intelligent automation
A new book authored by three top automation experts at Accenture provides an in-depth look at how intelligent automation has become one of the most powerful means of driving performance…
Puppet announces new global channel partner program
Puppet, the industry standard for infrastructure automation, announced a new competency-based global channel partner program for the company’s almost-200 worldwide channel partners that operate across 35 countries. The new channel…
IBM explores use cases that will define AI in 2022
Global technology giant IBM sees many opportunities not only for businesses but also for other use cases with artificial intelligence. 5G connectivity has enormous potential to advance industries ranging from…
7-Eleven taps software firm Freshworks to enhance omnichannel CX
Photo by mingche lee from Pexels Freshworks Inc. (Freshworks), a software company empowering businesses, assists global convenience store 7-Eleven in creating a seamless digital experience for its customers and franchise…
Boomi unveils hyperautomation vision to enable unique integrated experiences
Intelligent connectivity and automation firm Boomi underscored the need for connectivity and automation to enable integrated experiences during its annual digital user event. A global survey conducted by Vanson Bourne…
Pandemic-driven cloud adoption: The benefits and risks
By Shreenath Nair, Head of Strategy APAC for Wherescape Cloud adoption has surged due to the COVID-19 pandemic as companies were forced to operate remotely. In 2020 alone, total cloud…
Puppet rolls out malware scanning for module marketplace
Puppet, a company that provides infrastructure automation, added a malware scanner feature for newly published modules on the Forge, Puppet’s module marketplace, to combat security risks and increase the security…
Patients in SEA open to digitally enabled healthcare system — VMWare
While more than half (54%) of the survey respondents said they are “excited” to have qualified doctors conduct invasive surgery via remote robotics, only 36% were happy to interact with…
Filipino respondents want to use AI to improve video call experiences — Uniphore
Photo by SHVETS production from Pexels Filipinos are willing to explore the use of artificial intelligence (AI) and automation to improve video call experiences. This is one of the results…
80% of top-performing companies choose to collaborate with competitors — TCS
By combining their strengths, industry leaders believe they and their organizations have a better chance of overcoming disruptions brought about by not only the pandemic, but also of the rapid…
Organizations in APJ overwhelmed by data — Dell
As the world adopts digital transformation, more and more data are generated in every transaction. This amount of data now overwhelms organizations in the Asia Pacific (APAC) region including Japan,…
Restarting Philippine manufacturing in a post-pandemic world
The global pandemic has severely tested the ability and resilience of Philippine manufacturers. These days, a manufacturer’s ability to respond and adapt to unexpected marketplace changes becomes a key competitive…
Companies that view cloud as aid to innovation have competitive advantage — Accenture
The latest report titled “Ever-ready for Every Opportunity: How to Unleash Competitiveness on the Cloud Continuum,” from Accenture reveals how organizations see and use their cloud advantage as a tool…
JobStreet survey finds Filipinos open to learning new skills to stay competitive
The Filipino workforce is now more open to reskilling or upskilling if this could help them keep and land a job, according to JobStreet’s Decoding Global Talent Survey released in…
Zuellig Pharma leverages SAP technology for supply chain operations
Zuellig Pharma, one of the largest healthcare services groups in Asia, underscored the need to maximize the potential of technology in ensuring efficient and seamless business operations at the recently…
Hitachi Vantara acquires data management company Io-Tahoe to enhance Lumada
Hitachi Vantara, the digital infrastructure, data management, and digital solutions subsidiary of Hitachi Ltd. recently acquired data management innovator Io-Tahoe, a subsidiary of the UK energy company Centrica. Founded in…
Cobots market to reach over $600 million in 2021
According to the technology market advisory firm ABI Research, the collaborative robots (cobots) market had a global valuation of $475 million in 2020 and this is set to expand to…
Universal Robots highlights cobots’ role in driving growth in manufacturing industry
Universal Robots (UR), a Denmark-based collaborative robots (cobots) maker, underscores the advantages of leveraging the technology in the manufacturing sector not only in productivity but also in safety. The manufacturing…
Automating to your advantage
By Maria Dzhanan, Vice President, Oracle Digital, JAPAC A new report, “COVID-19, 4IR (Industrial Revolution) and the Future of Work,” recently published by the Asia Pacific Economic Cooperation (APEC), pointed…
Young innovators developed solutions to help combat COVID-19
Mindful thoughts about frontliners, young innovators developed solutions that would aid them as the COVID-19 pandemic still rages on in the Philippines. The students presented their creations at the Demo…
Oracle Study: Respondents trust robots in managing their finances
The study by Oracle and conducted by Savanta Inc. found the COVID-19 pandemic has increased financial anxiety, sadness, and fear among people around the world. From the more than 9,000…
Accenture Study: Organizations using digital solutions effectively could unlock $5 trillion in economic growth
The new study “Fast Track to Future-Ready Performance,” by business and consulting firm Accenture finds that digital adoption during the pandemic not only enabled companies to become agile they could…
Cisco webinar discusses use of AI, automation in addressing pandemic disruptions in manufacturing
Health measures to curb the effects of the COVID-19 have heavily affected business continuity for many industries, most especially manufacturing companies that rely on physical work on the factory floor…
Latest innovations in IBM Watson to improve AI automation, NLP
Developed by IBM Research, the new capabilities in IBM Watsons are designed to improve the automation of AI, provide a higher degree of precision in natural language processing (NLP), and…
IBM Study: Majority of global C-Suite execs are accelerating digital transformation due to COVID-19
A new IBM study of global C-suite executives revealed that nearly six in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic. Traditional and perceived barriers…
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