Members of the Contact Center Association of the Philippines (CCAP) are confident that despite the stricter measures to combat COVID-19, which forced temporary closures of certain establishments, the industry will continue to […]
Teleperformance’s (TP) latest global operating model, Cloud Campus, is designed to allow companies to expand easily utilizing unique, cloud-centric solutions. The launch of two new hubs hopes to address the expanding need […]
By Mirei Magallona, Country Vice President for Telus International Philippines When the community quarantine was set in place back in March 2020, some people have asked why BPO (business process outsourcing) and […]
The Philippine IT and Business Process Management (IT-BPM) sector displayed resiliency in the face of the pandemic by quickly pivoting to meet the emerging needs of businesses. Many companies adopted digital transformation […]
No industry was spared by the effects of COVID-19. The lockdowns and quarantine measures imposed by governments calls for a drastic change in doing business. The BPO (business process outsourcing) industry has […]
CrewBloom is the latest outsourcing company that aims to connect more US-based micro, small, and medium enterprises with the right people who work from home in the Philippines.