Enterprise tech news and intelligence in the Philippines
Fiber broadband and technology solutions provider Converge ICT Solutions Inc. has joined the IT & Business Process Association of the Philippines (IBPAP) to help prepare the country’s business process outsourcing…
Fiber network company Converge ICT Solutions Inc. (Converge) is expanding its subsea cable investments as Philippine business process outsourcing (BPO) firms face growing demand for reliable connectivity, cybersecurity, artificial intelligence…
TP (formerly Teleperformance) in the Philippines, a business process outsourcing company (BPO) highlighted its approach to building an agile, AI-supported, and future-ready workplace at the 5th APAC Workforce Management Summit…
Capital One Philippines, a support service center, is focusing on leadership development as it secures a spot on the Asia’s Best Workplaces 2025 list. The recognition follows its third consecutive…
Digital business services provider TP (formerly Teleperformance) has opened a new campus in McKinley West, Taguig City, to strengthen its operations and support sustainable growth in the Philippines. The TP…
TaskUs, a provider of outsourced digital services and customer experience solutions, has opened a new site called Hiraya in Las Piñas City to expand its presence in the Philippines and…
ZigZag Philippines, a global talent solutions provider, has officially launched its Managed Security Operations Center (SOC) Services, aimed at helping the business process outsourcing (BPO) industry improve protection against cyber…
Customer experience services provider Fusion CX is expanding its operations in the Philippines, supported by its artificial intelligence (AI) tools that aim to improve employee performance and client services. The…
The IT & Business Process Association of the Philippines (IBPAP) is calling for immediate action to prepare the country’s workforce for the opportunities and challenges brought by artificial intelligence (AI).…
The Philippine IT-Business Process Management (IT-BPM) industry remains steady amid global economic challenges and shifting foreign policies, bolstered by its focus on workforce development and strategic partnerships. Known as a…
The IT and Business Process Association of the Philippines (IBPAP) will celebrate its 20th anniversary at the International IT-BPM Summit (IIS) 2024, set to take place on Oct. 2-3, 2024,…
The Securities and Exchange Commission (SEC) has revoked the registration of Lucky South 99 Corp. for operating a Philippine Offshore Gaming Operator (POGO) facility in Pampanga without the required license.…
iQor Philippines, a provider of customer engagement and BPO solutions, donated 413 refurbished computers to 53 schools in Angeles City, Pampanga. This initiative, titled “Empowering Communities Through Education,” aims to…
Optum Philippines, a technology and data-enabled care delivery company, has introduced several programs to tackle the ongoing nursing shortage in the country, known as the “Nursing Crunch.” This shortage of…
Carelon Global Solutions Philippines, formerly Legato Health Technologies Philippines, has appointed Nicolai “Nicki” Agcaoili as its new chief country executive, after more than a year after its rebranding. Agcaoili, who…
The Philippine IT-BPM sector expects to increase 257,000 full-time employees (FTEs) to the workforce and boost its revenues to about $5.9 billion by the end of 2023, according to the…
After the announcement of a rebranding from Legato Health Technologies Philippines Inc., Carelon Global Solutions (Carelon) is focusing its efforts on strengthening its operations in servicing the US market. The…
According to the IT and Business Process Association of the Philippines (IBPAP), the IT-BPM industry has the potential to nearly double in size as its annual revenue is likely to…
R1 RCM, a revenue cycle management company servicing hospitals, health systems and physician groups across the United States, is optimistic that the newly opened office in the Philippines will bring…
The IT and Business Process Management (IT-BPM) sector recorded revenues of $29.49 billion in 2021 or a 10.6% jump from the previous year. Employment in the industry also increased with…
R1, an end-to-end provider of revenue cycle solutions in the healthcare sector, opened its offices in the Philippines located at the Bonifacio Global City. R1 said the choice of the…
Members of the Contact Center Association of the Philippines (CCAP) are confident that despite the stricter measures to combat COVID-19, which forced temporary closures of certain establishments, the industry will…
Teleperformance’s (TP) latest global operating model, Cloud Campus, is designed to allow companies to expand easily utilizing unique, cloud-centric solutions. The launch of two new hubs hopes to address the…
By Mirei Magallona, Country Vice President for Telus International Philippines When the community quarantine was set in place back in March 2020, some people have asked why BPO (business process…
The Philippine IT and Business Process Management (IT-BPM) sector displayed resiliency in the face of the pandemic by quickly pivoting to meet the emerging needs of businesses. Many companies adopted…
No industry was spared by the effects of COVID-19. The lockdowns and quarantine measures imposed by governments calls for a drastic change in doing business. The BPO (business process outsourcing)…
CrewBloom is the latest outsourcing company that aims to connect more US-based micro, small, and medium enterprises with the right people who work from home in the Philippines.
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